installed some of the IT System in region and it's my pleasure to be working as a residence Engineeer with such

Responsible as a Windows System Administrator :

Ø  Windows 2003 Installation, Administration & Maintenance.

Ø  DHCP, DNS and Wins Server/Services management.

Ø  Responsible for Installation, Maintenance & Troubleshooting of the Company network.

Ø  Active Directory installation & Administration.

Ø  Design and Implementation of System/Group Policy for the network.

Ø  User creation and management.

Ø  Administration, Configuration, Maintenance & Troubleshooting of Tape drives & Various LAN Printers.

Ø  File server management.

Ø  FTP jobs manage.

Ø  Patch and Service pack installation.

Ø  Review and deploy new windows service packs, Hot fixes, System updates and vendor-supplied patches according to best practices.

Ø  Responsibility for security.

Ø  Managing VPN Tools.

Ø  Installation, Administration and maintenance of Web and mail server.

Ø  Utilized PC anywhere to connect with remote developers.

Ø  Backup and restoration of all servers using Symantec backup exec 12.5d & Retrospect.

Ø  Periodic backup of servers, Data files on DAT & Ultrium tapes currently handling 400 GB of data.

Ø  Disaster recovery planning and maintenance.

Ø  Exchange 2003 Administration and Maintenance.

Ø  Supporting in Exchange 2000 to Exchange 2003 migration.

Ø  Performance tuning and optimization of Exchange Server for maximum performance.

Ø  Defragmenting Exchange Databases in the case of slow performance.

Ø  Mail Quota, Delegation, Right management and individual mail storage.

Ø  OWA access issues.

Ø  Mail blockage spam blocking.

Ø  Implementation of Blackberry Messaging Technologies in Organization for VIP and other users.

Ø  Deployed for the vendor development & purchase of computer hardware & Software.

Ø  Understanding of IT requirements and future projects and technical contributions to the same.

Ø  Implementation of ITIL best practices like Change Management, Incident Management etc.

Ø  3^rd Level End user calls for Microsoft Outlook, Attachment stripped of messages, Mail delivery failure etc.

Ø  Troubleshooting and resolve hardware and software problems, including end user desktop PC’s and enterprise data servers.

Ø  Technical support, Maintenance and troubleshooting of various dell, IBM, HP and Vaio for the various customers.

Ø  Develop and Maintain windows training materials and system documentation for educating end users and new IT Staff.

Ø  Maintaining the Asset records (PC, Printers and other IT Related items) and software license details.

Ø  Manage and provide guidance to junior members of the team.

Ø  Installation, Configuration, Upgrading and maintenance of Computer hardware/Software.

Ø  Setup user profile, E-mail access and Remote file/ Printer access. Supported Firewall.

Ø  On phone support for VIP Users.

Ø  Troubleshooting any reported problems.

Ø  Recovered deleted data’s and corrupted data’s.

Ø  Installation, Maintenance and troubleshooting of printers, Print sharing devices and peripherals.

Ø  Install and Troubleshooting Issues on Device Drivers.

Ø  Monitor and maintained Corporate E-Mail for Employees.

Ø  Manage the help desk function as well as prioritizing, resolving, recognizing and routing end-user computer problems.

Ø  Support for Office applications & Other Corporate applications.

Ø  Configured dial up internet connections, E-Mail programs.

Ø  Programs, Web Publishing and FTP.

Ø  Install, Configure & Troubleshooting MAC OS X.

Ø  Software Installation and Updation.

Ø  Create and manage Administrator Accounts & User accounts.

Ø  Locate Directory Attributes.

Ø  Security,Password Selection,Keychain and File Vault.

Ø  File and directory Ownership and permissions.

Ø  Disk Utility and repair.

Ø  The root volume, file system layout, preferences, frameworks, file types unique to Mac OS X.

Ø  File Archives,Disk Images & Data storing using Time Machine.

Ø  Managing backup data.

Ø  Monitoring and managing process.

Ø  Application preferences.

Ø  Configuring,Maintaining & Troubleshooting Apple Mail & LDAP.

Ø  Basic networking configuration, TCP/IP networking, Ethernet, AirPort, multiple network connections, appropriate use of network locations, isolating and troubleshooting network elements.

Ø  Enabling network services on a Mac OS X client, peer-to-peer collaboration, sharing files between Macs and Windows, sharing web documents, screen sharing, firewall as well as techniques to isolate server issues from client and network issues.

Ø  Connecting peripherals to a Mac, cabling, connections, device drivers for common peripherals, managing printers, print-job management, printer PPDs and PDF workflow, techniques for isolating cabling, driver, or application issues.

Ø  Troubleshooting boot issues with a Mac at startup, phases of the startup process, which part of the system is active during each phase, issues that can arise, automatic process launching with launchd and login window startup items.

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